Day: September 17, 2019

Ouidah Product Designer September 17, 2019

Why don’t some images load in the designer? – Ouidah Product Designer

Why don’t some images load in the designer? – Ouidah Product Designer

[vc_row][vc_column][vc_column_text]Sometimes some images do not load within the Ouidah product designer plugin. The major reason this might happen is if you have the “JetPack by WordPress” plugin installed and its photon feature enabled. The JetPack by WordPress plugin is used by most sites to enhance the web experience for your clients. When enabled, the Photon […]

Read story
Ouidah Product Designer September 17, 2019

Why does my Preview not display and the screen freezes? (Ouidah Product Designer)

Why does my Preview not display and the screen freezes? (Ouidah Product Designer)

[vc_row][vc_column][vc_column_text]Your screen freezes, or your design preview does not display, due to the conflict between the Ouidah Designer plugin script, and the script of your active theme. To prevent this from happening only one script should be allowed. Solution: Go to WPD > Settings > General tab. In the “Load Bootstrap Modal” field, change the setting […]

Read story
Ouidah Product Designer September 17, 2019

How to convert my envato license? – Ouidah Product Designer

How to convert my envato license? – Ouidah Product Designer

Set [vc_row][vc_column][vc_column_text] What do you mean by “Convert Envato license”? To continue enjoying updates and support, you must convert your Envato license to the current version. Here are the steps you need to take: ● Copy out your Envato license. To find your Envato license please follow this link https://help.market.envato.com/hc/en-us/articles/202822600-Where-can-I-find-my-Purchase%20-Code- . ● Then go here […]

Read story
Ouidah Product Designer September 17, 2019

Where can I find my Purchase code? – Ouidah Product Designer

Where can I find my Purchase code? – Ouidah Product Designer

[vc_row][vc_column][vc_column_text] To find your purchase code: ● Go to your account (see screenshot below) ● Then click on Orders to display your previous orders on our site. ● Find the order that concerns the plugin Oudiah, our WooCommerce product designer and click on “CHECK LICENCE” (see screenshot below). ● You will find your purchase code […]

Read story
Ouidah Product Designer September 17, 2019

How can I change the Language in the Plugin?

How can I change the Language in the Plugin?

[vc_row][vc_column][vc_column_text]To change the language in the plugin, you will have to change the language in your entire site, because the plugin uses whatever language translation file you have set up in your WooCommerce store e.g. if the site is in German, the plugin uses the German tranlation file along with the rest of the site. […]

Read story
Ouidah Product Designer September 17, 2019

What does this error message…“Error: empty product parts list. At least one part is required to create a customizable product.0” mean?

What does this error message…“Error: empty product parts list. At least one part is required to create a customizable product.0” mean?

[vc_row][vc_column][vc_column_text]In the Ouidah product designer, each design is created using configurations and each configuration consists of parts. For a configuration to be valid, it must contain at least one part. When you are yet to create a part within your configuration, you get the error message “Error: empty product parts list. At least one part […]

Read story
Kandi Phone Case CustomizerNati Lettering and Signs DesignerOuidah Product DesignerSeme Signs and Banners Designer September 17, 2019

What does this error message…”Fatal error: Allowed Memory size of…..” mean?

What does this error message…”Fatal error: Allowed Memory size of…..” mean?

[vc_row][vc_column][vc_column_text]When you get the error message “Fatal error: Allowed memory size of…” Please note that it is a server limitation. Send that message to your hosting company and they will increase your max memory for scripts. That will fix the issue.[/vc_column_text][/vc_column][/vc_row]

Read story
Ouidah Product Designer September 17, 2019

Why do I have Malfunctioning or not Functioning Buttons on website

Why do I have Malfunctioning or not Functioning Buttons on website

[vc_row][vc_column][vc_column_text]Buttons malfunction because of various reasons. We have found that most times, buttons malfunction or do not function at all because of  several reasons that include these two: Conflict with theme: Sometimes, it might be the conflict of coding in a theme. You can change your theme to a default theme or another theme to […]

Read story
Ouidah Product Designer September 17, 2019

How can I create Templates or view the “Browse Our Templates” Button?

How can I create Templates or view the “Browse Our Templates” Button?

So you have set up your WooCommerce store, and your Ouidah product designer, but you want your customers to browse through templates you have created. If you are having a hard time viewing your created templates or the “Browse Our Templates” button… Follow the instructions within the Template section above. Go back to your Dashboard […]

Read story